Terms of service
By using onyx-shop.com (“Onyx Shop”, “we”), you agree to these terms. Our services consist of administrative support for passport, ID card, driving license, and residence permit paperwork—not a substitute for government authorities.
Orders & payment
Prices shown on product pages apply at checkout. Payment confirms your order. We begin work after required documents and fees are received.
Your responsibilities
You must provide accurate information and use any completed documents only in compliance with applicable laws. You are solely responsible for how you use documents obtained through official or assisted processes.
Delivery & timelines
Estimated timelines are indicative and depend on your case and third-party processing. We ship completed packages using tracked, discreet methods when available.
Limitation of liability
To the extent permitted by law, Onyx Shop is not liable for indirect losses, delays caused by authorities or carriers, or misuse of documents by the client.
Changes
We may update these terms; the version published on this page applies. Continued use of the site after changes means acceptance.
